LEGAL REFERENCE

Apka Privacy Policy Seedha Samjhain

ek018 par aapka personal information, account details aur transaction records encrypted rehte hain. Hamari privacy framework Pakistan mein legal requirements ke sath align hai aur hum transparent rakha...

Encryption-level data protectionTransparent information handlingLocal payment rail security
ek018 Apka Privacy Policy Seedha Samjhain

Hamara Privacy Approach Kaisa Kaam Karta Hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL PUCHEIN

Apne Privacy Kay Baray Mein Pucho

Email Support Aapka privacy-related saawal ya concern email ke zariye...
Account Settings Apka account settings mein ja kar apni personal...
Live Chat Real-time privacy questions ke liye hamari live chat...
SECURITY STANDARDS

Hamari Privacy Practices Ka Foundation

256-bit Encryption

Sab account logins aur payment transactions 256-bit SSL encryption ke sath protected hote hain taakay unauthorized access na ho sake.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke payment details hamari servers par store nahi hote—sirf transaction IDs aur verification timestamps save...

Anti-Fraud Monitoring

Unusual account activity automatically detect hota hai aur aapko notification milta hai. Suspicious logins ya transfers ko hum pause karke...

Access Audit Logs

Hamara compliance team har mahine data access patterns check karta hai taakah sirf authorized staff hi aapka information dekh sake.

Secure Password Storage

Passwords hashed hote hain aur plaintext mein kabhi store nahi hote. Login attempts ko rate-limiting se protect kiya gaya hai.

Withdrawal Verification

Pehli dafa jab withdrawal request karte ho, hum identity aur bank account verify karte hain taakah paise sirf aapke account...

Ek018 Ka Privacy Stance Alag Kyun Hai

No Data ResaleMarketing ya analytics ke liye aapka personal data sirf internally use hota hai—koi third-party brokers ko nahi bhejte.
Transparent RetentionAccount close karne ke baad aapka data sirf 3 saal legal compliance ke liye store rehta hai, phir automatically delete ho jata hai.
Local Payment PrivacyJazzCash, Easypaisa, SadaPay aur Raast ke zariye jo transactions hoti hain, hamari side se sirf ID log store hote hain, full details nahi.
Device & Location TrackingAap apne account mein dekh sakte ho kaunse devices se login hogaya hai aur kaunse countries se access hua hai. Suspicious activity block ho jati hai.
Cookie TransparencyHamara site sirf essential cookies use karta hai. Marketing cookies hum sirf tab use karte hain jab aap specifically opt-in karte ho.
No Hidden PoliciesHamara privacy policy simple Urdu aur English dono mein likha hai. Jab rules badal jain, hum 30 din pehlay notification send karte hain.
Legal Compliance UpdatesJahan local qanoon change ho, hum apne policy update karte hain aur affected users ko email se notify karte hain.

Aapke Account Ko Kaunsa Features Surakshit Rakhte Hain

Two-Factor Authentication

Optional 2FA setup karte ho, to withdrawal ya sensitive changes ke liye SMS code ya authenticator app se verify karna padta hai.

Session Timeout

15 minute inactivity ke baad hamara lobby automatically logout ho jata hai taakah public devices par aapka account exposed na rahe.

Withdrawal Whitelist

Pehly withdrawal ke baad aap apna bank account confirm kar sakte ho. Usi account mein se baad mein sirf withdrawals allow hoti hain.

Device Management

Account settings mein aap dekh sakte ho kaun se devices linked hain aur kaunsi unknown devices ko logout kar sakte ho.

Login Alerts

Har naya login, payment method addition ya withdrawal request par aapko email notification milta hai taakah suspicious activity pata chal sake.

Password Recovery

Agar password bhool jao, recovery link sirf aapke registered email par jata hai. Koi bhi naya password set karne waqt old password confirm karna padta hai.

Aapke Privacy Sawal Ke Jawab

Nahi. Hum sirf OTP ke zariye aapka payment verify karte hain. Aapka JazzCash, Easypaisa, SadaPay ya Raast login details hamari servers par store nahi hote aur na hi koi access hota hai.

Pehly withdrawal ke baad jo account whitelist karte ho, sirf us account mein paise ja sakte hain. Agar koi aur account add karne ki koshish ho, aapko verification code bheja jata hai.

Sirf aap aur hamara compliance team. Koi dusra player, friend ya family member aapka game history aur bet history nahi dekh sakta. Sab records encrypted hote hain.

Kabhi nahi. Hum kisi bhi third party ya marketing company ko aapka contact details nahi dete. Sirf legal requirements jaise anti-money laundering checks ke liye authorized authorities ko share karte hain.

3 saal tak. Isse pehly ke hamari legal obligations hain withdrawal disputes aur anti-fraud verifications ke liye. Baad mein automatic delete ho jata hai aur recovery nahi ho sakta.

Hamara policy immediately update hota hai aur sab affected users ko email notification milta hai. 30 din ka notice period rehta hai pehly se. Hum transparency ke sath operate karte hain.

Haan. Chahe mobile app use karo ya website, encryption aur data protection same hi hai. App bhi 256-bit SSL connection use karta hai.